What is the difference between workflow rules and process builder in Salesforce?

What is the difference between workflow rules and process builder in Salesforce?

Workflow rules and Process Builder are both tools in Salesforce used for automating business processes. However, there are some key differences between the two:

Workflow Rules:

• Workflow rules are based on if/then conditions and allow for immediate actions to be triggered based on certain criteria.
• They are limited in functionality compared to Process Builder and can only perform basic actions such as field updates, email alerts, and outbound messages.
• Workflow rules are easier to set up and are a good choice for simple automation tasks.

Process Builder:

• Process Builder is a more powerful tool that allows for more complex automation scenarios.
• It provides a visual interface for users to define multiple if/then conditions and actions in a single process.
• Process Builder can perform a wide range of actions, including creating or updating records, sending emails, and launching flows.
• It offers more flexibility and customization options compared to Workflow Rules.

In conclusion, Workflow Rules are best suited for simple automation tasks with basic actions, while Process Builder is better for complex automation scenarios that require more flexibility and customization.