How to Handle Conflicts or Disputes Between Employees or Departments - Interview Question Answer

When resolving conflicts or disputes between employees or departments, it is important to first listen to all parties involved to understand the root of the issue. Keeping communication channels open and encouraging honest dialogue can help in finding common ground and resolving conflicts effectively.

Creating a collaborative and respectful work environment is crucial in preventing conflicts from escalating. Implementing conflict resolution procedures and training programs can also empower employees to resolve conflicts on their own.

As a Head of HR, I believe in promoting a culture of transparency and accountability, where conflicts are addressed promptly and professionally. By fostering a positive work environment and providing support to employees, we can build stronger relationships and promote teamwork within the organization.