1. What is SAP SD?
SAP SD stands for Sales and Distribution. It is a core module in SAP ERP that manages customer sales orders, pricing, delivery, and billing. It covers the entire sales process from inquiry to sales order and delivery.

2. What is the purpose of the Sales and Distribution module?
The purpose of the SD module is to facilitate and streamline the sales processes of an organization. It helps in managing sales operations, customer orders, pricing, and delivery. It also integrates with other modules like MM (Materials Management) and FI (Financial Accounting).

3. What are the key components of SAP SD?
The key components of SAP SD include sales order management, pricing, delivery processing, billing, credit management, and customer master data management.

4. Explain the importance of Customer Master Data in SAP SD.
Customer Master Data is crucial in SAP SD as it contains information about the company’s customers, such as their contact details, credit limits, payment terms, and delivery preferences. It is used throughout the sales process for order processing, pricing, and delivery.

5. What is a Sales Organization in SAP SD?
A sales organization is an organizational unit in SAP SD that is responsible for the sale of products or services. It represents a legal entity or company code. It is assigned to one or multiple distribution channels and operates in specific geographical areas.

6. What is a Sales Area?
A sales area is a combination of a sales organization, distribution channel, and division. It is used to determine the organizational structure for sales processes in SAP SD.

7. What is a Pricing Procedure?
A pricing procedure is a set of conditions or rules that determine the price of a product or service in SAP SD. It consists of condition types, access sequence, condition records, and calculation formulas.

8. Explain the difference between a Sales Order and a Delivery Order.
A sales order is a request for products or services placed by a customer. It contains information such as the items ordered, delivery dates, and quantities. A delivery order, on the other hand, is a document generated to ship the goods to the customer as per the sales order.

9. What is an Item Category in SAP SD?
An item category is a classification of items in a sales document based on specific criteria, such as the product type or material group. It determines the behavior and processing of line items in sales orders.

10. What is the purpose of Credit Management in SAP SD?
Credit Management is used to define and enforce credit limits for customers to ensure that they do not exceed their assigned credit limits. It helps in minimizing the risk of bad debts and managing customer creditworthiness.

11. What are the different types of Sales Documents in SAP SD?
The different types of sales documents in SAP SD are:
– Sales Order (OR)
– Inquiry (IN)
– Quotation (QT)
– Standard Order (SO)
– Returns (RE)
– Consignment (KP)
– Rush Order (RO)

12. How can you control the availability of products in SAP SD?
Product availability can be controlled in SAP SD by setting up availability checks. This involves defining checking groups, checking rules, and assigning these rules to the relevant sales document type. Availability checks help in ensuring the availability of products before confirming customer orders.

13. What is the purpose of Output Determination in SAP SD?
Output Determination is used to determine the various outputs or documents that need to be generated and sent to customers or other departments during the sales process. It helps in automating the generation of documents like sales orders, delivery notes, invoices, etc.

14. What is the difference between a Billing Document and an Invoice?
A billing document is a document generated in SAP SD that combines all the relevant data required for billing a customer. It includes items ordered, pricing, taxes, etc. An invoice, on the other hand, is a formal document sent to the customer demanding payment for goods or services rendered.

15. What is a Condition Record in SAP SD?
A condition record is a specific instance or record of a condition type maintained in SAP SD. It contains information such as the price, discount, tax, surcharge, etc., and is used in determining pricing during order processing.

16. What is a Delivery Document in SAP SD?
A delivery document in SAP SD is generated when goods are ready for shipping to the customer. It provides information about the products, quantities, delivery dates, shipping details, etc.

17. How can you analyze sales data in SAP SD?
Sales data can be analyzed in SAP SD using various reports and tools such as Sales Order Analysis, Sales Volume Analysis, Sales Value Analysis, Sales Forecasting, etc. These tools provide insights into customer trends, product performance, and sales patterns.

18. Can you explain the integration of SAP SD with other SAP modules?
SAP SD integrates with other SAP modules such as MM (Materials Management) for the procurement of goods, FI (Financial Accounting) for customer accounting, CO (Controlling) for cost analysis, and PP (Production Planning) for planning and scheduling.

19. What are the different types of pricing conditions in SAP SD?
The different types of pricing conditions in SAP SD include gross price, net price, discount, surcharge, freight, tax, etc. These conditions determine the final price of a product in a sales order.

20. How does SAP SD contribute to the order-to-cash process?
SAP SD plays a significant role in the order-to-cash process by managing the entire sales cycle from inquiry to delivery and invoicing. It ensures efficient order processing, accurate pricing, timely delivery, and effective customer billing, thereby facilitating the revenue generation process.

1. What is a Sales Document in SAP SD?
A sales document in SAP SD represents the record of a sales transaction with a customer. It includes information such as the customer, products, quantities, pricing, and delivery details.

2. What is a Condition Table in SAP SD?
A condition table in SAP SD is used to define the combination of fields that determine a particular condition record. It consists of key fields and data fields, where key fields are the fields used for determining the conditions.

3. What is Pricing Procedure in SAP SD?
Pricing procedure in SAP SD is a set of condition types that determine the prices and discounts for a sales document. It is determined based on the combination of sales area, document pricing procedure, and customer pricing procedure.

4. What is a Route Determination in SAP SD?
Route determination in SAP SD determines the most efficient route for delivering goods to a customer. It considers factors such as transportation zones, shipping conditions, and transportation groupings.

5. What is Availability Check in SAP SD?
Availability check in SAP SD is the process of checking whether the requested quantity of a product is available in the desired delivery location. It considers factors such as stock availability, customer credit limits, and allocation of products.

6. What is a Delivery Document in SAP SD?
A delivery document in SAP SD represents the process of physically delivering the products to the customer. It includes information such as shipment details, packaging, and handling units.

7. What is a Billing Document in SAP SD?
A billing document in SAP SD is used to generate an invoice for the products or services sold to a customer. It includes information such as payment terms, pricing, and tax details.

8. How can you define a Sales Organization in SAP SD?
To define a sales organization in SAP SD, you need to follow the path: IMG → Enterprise Structure → Definition → Sales and Distribution → Define, copy, delete, check Sales Organization.

9. What are the different types of Material Determination in SAP SD?
The different types of material determination in SAP SD are:
– Substitution: Replacing one material with another.
– Supplement: Adding additional materials to the order.
– Alternative: Providing alternative materials for selection.
– Exclusion: Excluding certain materials from the order.

10. What is a Third Party Order Processing in SAP SD?
Third-party order processing in SAP SD is a process where a sales order is fulfilled by a third-party vendor and the billing and delivery are handled by the vendor directly.

11. What is a Rush Order in SAP SD?
A rush order in SAP SD is a special type of order that requires immediate processing and delivery. It bypasses the usual order processing steps and is prioritized for quick fulfillment.

12. What is a Credit Memo in SAP SD?
A credit memo in SAP SD is used to issue a credit to a customer for returning goods or adjusting incorrect billing. It reduces the customer’s outstanding debt.

13. How can you delete a Billing Document in SAP SD?
To delete a billing document in SAP SD, you need to follow the path: Menu → Logistics → Sales and Distribution → Billing → Billing document → Cancel.

14. What is a Forward Scheduling in SAP SD?
Forward scheduling in SAP SD is the process of determining the earliest possible delivery date considering factors such as material availability, production lead time, and transportation time.

15. What is a Product Hierarchy in SAP SD?
A product hierarchy in SAP SD is a logical structure used to organize products for reporting and analysis purposes. It allows grouping and categorization of products based on various criteria.

16. What is a Returned Material Authorization (RMA) in SAP SD?
Returned Material Authorization (RMA) in SAP SD is a process where customers can return defective or unwanted products. It involves creating a return order, issuing a credit, and managing the return logistics.

17. What is a Consignment Stock in SAP SD?
Consignment stock in SAP SD is a type of inventory where the ownership of the goods is still with the supplier, but they are stored and managed at the customer’s location. The customer only pays for the goods when they are consumed or sold.

18. What is a Cross-Selling in SAP SD?
Cross-selling in SAP SD is a technique where additional products or services are offered to the customer based on their purchase history or current order. It helps in increasing the average order value.

19. What is an Outline Agreement in SAP SD?
An outline agreement in SAP SD is a long-term agreement with a customer or vendor for the supply of products or services. It includes contracts, scheduling agreements, and framework agreements.

20. What is a Delivery Block in SAP SD?
A delivery block in SAP SD is a flag or status applied to a delivery document to prevent its execution. It can be used for various reasons such as credit hold, quality issues, or customer request.