Sure, here is an SEO-friendly HTML answer for the interview question:

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Handling Difficult Client Relationships - Example Answer

One example of how I successfully resolved a difficult client relationship involved a situation where the client was unhappy with the project timeline.

The client expressed frustration with the delay and was considering terminating the contract. I immediately scheduled a meeting with the client to understand their concerns and demonstrate my commitment to resolving the issue.

During the meeting, I acknowledged the client's frustrations and took responsibility for the delay. I then proposed a revised project timeline with clear milestones and regular progress updates to ensure transparency and client involvement throughout the process.

By actively listening to the client's concerns, communicating effectively, and proactively addressing the issue, I was able to rebuild the client's trust and salvage the relationship. The project was ultimately completed successfully, and the client expressed satisfaction with the final outcome.

Overall, resolving difficult client relationships requires patience, empathy, and proactive communication. By demonstrating a willingness to listen and address the client's concerns, I was able to turn a challenging situation into a positive outcome.

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Focus keyword: "difficult client relationships"