Sure! Here is an SEO friendly HTML response for the interview question "Can you provide an example of a time when you successfully resolved a customer complaint?":

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Example of Successfully Resolving a Customer Complaint

During my time working in customer service at XYZ Company, I encountered a situation where a customer was dissatisfied with a product they had purchased. The customer had contacted us via email expressing their frustration with the product not meeting their expectations.

After reviewing the customer's complaint, I immediately reached out to the customer to apologize for the inconvenience and offer a solution. I listened to the customer's concerns, empathized with their situation, and provided them with a refund for the product.

Additionally, I offered to assist the customer in finding a better-suited product from our inventory and provided them with a discount on their next purchase as a gesture of goodwill. The customer was grateful for the timely and empathetic response they received and expressed their satisfaction with the resolution of their complaint.

This experience taught me the importance of active listening, empathy, and quick resolution in customer service interactions, ultimately leading to a positive outcome for both the customer and the company.

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This HTML response provides a structured and SEO-friendly format for showcasing an example of successfully resolving a customer complaint during a job interview in the customer service category.