Can you provide an example of a time when you had to handle a difficult situation with a team member or colleague?

Example of Handling a Difficult Situation with a Team Member

During a project I was leading, a team member was consistently missing deadlines and causing delays. I knew that addressing the issue promptly was crucial to the project's success. I scheduled a one-on-one meeting with the team member to discuss the situation in a respectful and constructive manner.

First, I listened to their perspective to understand any underlying issues that may be causing the problem. Then, I provided clear feedback on the impact of their actions and set specific expectations for improvement. I also offered support and resources to help them meet the deadlines.

Through open communication and ongoing follow-up, the team member was able to improve their performance and contribute positively to the project. This experience taught me the importance of addressing conflicts proactively and working collaboratively towards a resolution.