Can you provide an example of a challenging situation you’ve encountered in a previous administrative role, and how you handled it?

Interview Question: Can you provide an example of a challenging situation you've encountered in a previous administrative role, and how you handled it?

During my previous administrative role at XYZ Company, I encountered a challenging situation when the company's database crashed, leading to a significant loss of important data. The focus keyword in this situation was handling challenging situations in administrative roles.

To address this issue, I immediately notified the IT department and began manually retrieving and reconstructing the data from backup files. I also ensured to keep the stakeholders informed about the progress and implemented new backup protocols to prevent similar incidents in the future.