Can you provide an example of a challenging bug you encountered during testing and how you resolved it?

1 Answers
Answered by suresh

Challenging Bug Encountered During Testing and Resolution

During my role as a Quality Assurance Tester, I encountered a challenging bug in an e-commerce website where the checkout process was not functioning correctly. Upon further investigation, I discovered that the bug was caused by a conflict between the payment gateway and the website's backend code.

To resolve this issue, I collaborated with the development team to identify the root cause of the bug. We conducted thorough testing, including debugging the code, verifying the payment gateway settings, and ensuring proper integration between the website and the payment processor.

After several rounds of testing and troubleshooting, we were able to pinpoint the exact source of the bug and implement a solution that resolved the issue. This experience reinforced the importance of effective communication and teamwork in problem-solving within the QA testing process.

Answer for Question: Can you provide an example of a challenging bug you encountered during testing and how you resolved it?