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Focusing on the Difference Between Business Service and Workflow in Siebel
In Siebel, a business service is a reusable unit of functionality that performs specific tasks, such as data validation, calculations, and integrations. It provides a set of methods that can be called from various components within the application to achieve specific business logic.
On the other hand, a workflow in Siebel is a sequence of automated steps that define a business process, including the actions, conditions, and triggers that need to be executed in a predetermined order. Workflows help streamline and automate complex business processes to improve efficiency and consistency.
While business services focus on encapsulating specific logic and functionality for reuse across multiple components, workflows concentrate on orchestrating and automating a series of actions to achieve a desired outcome within the CRM system.
Understanding the nuances between business services and workflows in Siebel is essential for effectively designing and implementing CRM solutions that meet organizational requirements.
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