Sure! Here's an SEO-friendly HTML answer to the interview question "Can you discuss a situation where you had to handle a major quality issue in a project and how you resolved it?" tailored for a Quality Assurance Manager role:

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Handling a Major Quality Issue in a Project as a Quality Assurance Manager

During my tenure as a Quality Assurance Manager at XYZ Company, we encountered a major quality issue in a software development project. The issue was related to a critical bug that was affecting the functionality and performance of the application.

To resolve this issue, I immediately initiated a comprehensive root cause analysis to identify the source of the problem. I collaborated closely with the development team to understand the technical aspects of the bug and conducted thorough testing to replicate and validate the issue.

Once the root cause was identified, I worked with the team to establish a prioritized action plan to address the issue. We implemented a series of corrective measures, including code refactoring, rigorous testing, and deployment of patches to eliminate the bug.

Through effective communication and coordination with all stakeholders, we were able to successfully resolve the major quality issue within a tight timeline. Post-resolution, I conducted a post-mortem analysis to capture key learnings and prevent similar issues from occurring in future projects.

This experience reinforced the importance of proactive quality assurance measures and collaborative problem-solving in ensuring the delivery of high-quality projects. It also demonstrated my ability to lead cross-functional teams and navigate complex technical challenges to achieve successful outcomes.

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