Sure! Here is a SEO friendly HTML response for the question:

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Answer to the Interview Question:

During my tenure as an Information Technology Manager, there was a specific business challenge of streamlining our customer support process to reduce response times. To address this challenge, I proposed implementing a new customer relationship management (CRM) system that would automate ticketing and prioritize high-priority tickets.

The steps I took to ensure successful adoption by stakeholders included:

1. Conducting a thorough assessment of the current support process to identify pain points and requirements.
2. Researching and selecting a suitable CRM system that aligned with the company's needs and budget.
3. Collaborating with the customer support team to involve them in the decision-making process and address any concerns they may have.
4. Providing comprehensive training sessions for the team to ensure they were proficient in using the new system.
5. Regularly monitoring the system's performance and gathering feedback from stakeholders to make necessary adjustments.

Ultimately, the new CRM system proved to be a success as it significantly improved response times and customer satisfaction, demonstrating the successful adoption of the technology solution.

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This HTML snippet includes meta tags for description and keywords, a title for the page, and structured content to answer the interview question in a SEO-friendly manner. It provides a clear and concise explanation of how the candidate implemented a new technology solution to address a business challenge and the steps taken to ensure its successful adoption by stakeholders.