Sure, here is an SEO-friendly HTML answer for the interview question with a focus keyword "troubleshoot a computer not connecting to the internet":

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Steps to Troubleshoot a Computer Not Connecting to the Internet

When troubleshooting a computer that is not connecting to the internet, follow these steps:

1. Check the physical connections: Ensure that all cables are properly connected to the computer and the router/modem.
2. Restart the computer and networking devices: Sometimes a simple restart can resolve connectivity issues.
3. Check network settings: Verify that the computer is connected to the correct network and that the network settings are configured correctly.
4. Run network diagnostic tools: Use built-in network diagnostic tools to identify any issues with the network connection.
5. Update network drivers: Ensure that network drivers are up to date to prevent any compatibility issues.
6. Disable security software: Temporarily disable firewall or antivirus software to check if they are blocking the internet connection.
7. Contact your ISP: If all else fails, reach out to your Internet Service Provider for further assistance.

By following these steps, you can effectively troubleshoot a computer that is not connecting to the internet.

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