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Steps to troubleshoot network connectivity issue on a Windows server:
- Check physical connections: Ensure that all cables are securely connected to the server's network interface card (NIC) and that the lights on the NIC are blinking.
- IP configuration: Verify the IP address, subnet mask, gateway, and DNS server settings on the server are correct. You can do this by running ipconfig from the command prompt.
- Ping test: Use the ping command to test connectivity to other devices on the network, such as the gateway or another server. This can help identify where the issue may be occurring.
- Firewall settings: Check the Windows Firewall settings to ensure that the necessary network ports are open for communication. Disable the firewall temporarily for testing purposes.
- Network adapter settings: Verify the settings and drivers for the network adapter in Device Manager. Update the drivers if necessary.
- DNS resolution: Check if DNS resolution is working properly by using nslookup to query DNS servers for hostnames and IP addresses.
- Network services: Ensure that essential networking services like DHCP, DNS, and the TCP/IP stack are running correctly on the server.
- Event logs: Check the event logs for any network-related errors or warnings that could provide clues to the connectivity issue.
- Network monitoring tools: Use network monitoring tools like Wireshark to capture and analyze network traffic to pinpoint the source of the problem.
By following these steps, a Windows System Administrator can effectively troubleshoot network connectivity issues on a Windows server.
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