suresh Example of a difficult conflict resolved in the workplace
During my time at Company X, there was a clash between two team members over the division of tasks for a project. The conflict escalated, with both parties refusing to compromise and work together.
To resolve the issue, I scheduled a meeting with both team members to discuss their concerns and perspectives. I actively listened to their points of view and facilitated a discussion where each member could voice their grievances.
Through open communication and mediation, we were able to identify the underlying issues causing the conflict. I proposed a revised task division plan that took into account each team member's strengths and preferences. Both individuals agreed to the new plan, and we established clear communication channels to prevent similar conflicts in the future.
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