Can you provide an example of a time when you handled a difficult employee situation, and how did you resolve it?

Answer:

During my time as an HR Manager, I encountered a situation where an employee was consistently coming to work late and not meeting deadlines. To address this issue, I scheduled a one-on-one meeting with the employee to discuss the problem and understand the underlying reasons for their behavior.

After listening to their concerns, I worked with the employee to set clear expectations, establish a personalized improvement plan, and provided additional support and resources as needed. I also implemented a performance monitoring system to track their progress and provide feedback along the way.

Through open communication, mentoring, and regular check-ins, the employee was able to improve their performance, attend work on time, and meet deadlines consistently. This experience taught me the importance of addressing employee issues promptly and professionally, and the positive impact of providing guidance and support to help employees succeed.